Skip to main content
ON24 Knowledge Center

Training Packages

Training Options for ON24 Admins

*The packages below are for contracted users who have an ON24 login.  If you need assistance training your presenters for an upcoming webinar, check out our webinar speaker training service or the free presenter training certification.

For information on how to request a training package, please click here.

To best leverage the capabilities of Webcast Elite, ON24 offers two training programs for users that provide guidance and best practices on topics ranging from basic features to advanced capabilities.

ON24’s training programs will enable you to best use the capabilities of Webcast Elite, which will allow you to deliver more effective, more engaging webinars – while reducing the amount of time necessary to create them. To request a training package, submit a ticket to ON24 Training Services.

Which option should I choose?

There are two training packages to choose from.  Please check with your ON24  Account Manager for pricing.

Option 1:  Standard Training Package  Option 2:  Premium Training Package 

This training package includes:  

  • Access to online self-paced training focused on building and presenting a live Webcast Elite webinar during the applicable subscription term.
  • Upon completion of the self-paced component, access to regularly scheduled office hour webinars for any questions and follow-up.

This training package includes:

  • Access to online self-paced training focused on building and presenting a live Webcast Elite webinar during the applicable subscription term.
  • Access to weekly scheduled office hour webinars.
  • Upon completion of the self-paced training, a private training session delivered remotely (up to 2-hours) to answer questions and follow-up.
    • To make the private training more impactful, participants should come prepared with questions. 

Benefits

  • Provides training at your fingertips so you may learn at your own pace. 

  • Learn the essential steps and best practices for branding and executing a successful webinar. 

  • Each lesson will provide you with items to think about as you prepare to deliver your first webinar.

What topics are covered?

The following topics are covered in the online self-paced training, which is included in both the Standard and Premium Training packages.  The online training will take approximately 60 minutes to complete.

1.      MY WEBCASTS PAGE

(2 minutes) Upon logging in, users will land on the My Webcasts page. Learn how to search and filter the webcasts in your library.

2.     SETTING UP YOUR WEBCAST

(5 minutes) Explore the various present types, set the start time, date, and duration of your event, and use the Webcast URLs.

3.     REGISTRATION SETUP AND EMAIL NOTIFICATIONS

(8 minutes) Learn how to add registration fields and design an eye-catching registration page to collect registrant data and send custom email reminders to attract attendees.  

4.     CUSTOMIZING THE AUDIENCE CONSOLE

(5 minutes) Make your webinars and your brand as memorable as your message with a fully customizable webinar console.  Upload on-brand backgrounds and icons to create the perfect audience experience.

5.     ENGAGEMENT TOOLS

(4 minutes) Explore the Engagement Tools ON24 provides, including tips for how they can be implemented for different use cases.

6.     ELITE STUDIO

(13 minutes) Elite Studio is the presenter tool you’ll use to run the webinar.  Review the different speaker roles, presenter connections, and how to engage with your audience.

7.     SETTING UP YOUR STORYBOARD

(3 minutes) Learn how to upload all your slide decks, video clips, and poll questions within the Storyboard.  

8.     REHEARSING AND BEST PRACTICES

(6 minutes) Rehearsing is an essential step in webinar preparation.  Acquire tips and best practices to help you prepare your presenters before the webinar.

9.     SUPPORT

(2 minutes) If you run into an issue with your webinar, our support team can help.  Review the support options, including how to access the emergency hotline.

10.   CREATING A WEBINAR TEMPLATE

(9 minutes) Combine all the skills you’ve learned into building a webinar template that can be copied and used for future events.

 

  • Was this article helpful?