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Getting Started with Simu-live and On Demand Webcasts

Webcast Elite offers 3 types of pre-recorded present types – Simu-live, Sim-2-Live, and On Demand.  This article describes the difference between them and provides best practices and FAQs.

Webcast Elite Pro Customers do not have the option for pre-recorded present types, only Live Audio (no screen share) and Live Video and Audio (screen share) with automatic post-live On Demand.

Differences Between Pre-Recorded Present Types

Simu-live

Simu-live events allow you to pre-record the entire webinar which will play out to a live audience automatically at the designated start date and time (simulated + live = simu-live).  During the webinar, audience questions can be answered via text in the Q&A tool, but a live moderator is not required.  

Simu-live provides presenters flexibility, allowing them to record slides and presentation elements in advance (maximum of 10 presenters at a time).

Check out these articles for more information on using the Simu-live present type: 

Sim-2-Live

Sim-2-Live webcasts are Simu-live events with the Rollover to Live Audio option checked. 

When this option is checked, a live audio period will be available at the END of the pre-recorded portion of the webcast.  This is a great option if you want to address audience questions out loud, once the rollover takes place.  During the pre-recorded portion, questions can still be answered via text in the Q&A tool. 

rollover to live audio.png

One member of the team is REQUIRED to log in as the Producer when the webinar is live with the audience,  so they can press the End Webcast button and stop the webinar. Once the webinar is stopped, it cannot be restarted.

See the Sim-2-Live article for more information.

On Demand

On demand webcasts are webinars your audience can watch at their leisure.  All webcasts that play out live to the audience will automatically become on demand once the archiving process has finished.   

You can also create webcasts that are On Demand Recordings right from the very start.  This option must be included in your contract.  Contact your CSM if you don’t have this feature but would like to add it to your contract.   

See the On Demand article for more information.

FAQs

 

Simu-live

Sim-2-Live

On Demand

Can a Q&A moderator be present during the webcast to answer audience questions?

Yes

Yes

No - but questions can be forwarded to an email of your choosing so they can be answered offline

Does the webcast start automatically at the set start time?

Yes

Yes

No - once an On Demand webcast is available, audiences can watch whenever they have access to the Audience URL

Does the webcast stop automatically?

Yes

No - a Producer must be logged in to end the webcast after the live portion

Yes

Can I toggle between live and pre-recorded content?

No - once the webinar has started, there is no way to "pause" or "stop" the webinar, allowing the pre-recorded content to play to the audience in its entirety

No - once the webinar has started, there is no way to "pause" or "stop" the webinar, allowing the pre-recorded content to play to the audience in its entirety

No - once the webinar has started, there is no way to "pause" or "stop" the webinar, allowing the pre-recorded content to play to the audience in its entirety

What options are available to pre-record my webcast?

Dial-in over the phone and record in Elite Presentations

Upload Presenter Media

Import Media from a previous event in Webcast Elite

Dial-in over the phone and record in Elite Presentations

Upload Presenter Media

Import Media from a previous event in Webcast Elite

Dial-in over the phone and record in Elite Presentations

Upload Presenter Media

Import Media from a previous event in Webcast Elite

Available automatically after a webcast has gone live

When must the recording be published by?

Your Simu-live webinar must be recorded and published at least TWO HOURS prior to the scheduled start time

Your Simu-live webinar must be recorded and published at least TWO HOURS prior to the scheduled start time

Automatic post-live On Demand will be available approximately 3 hours after the webcast has gone live

On Demand recordings can be published whenever you want

Can I preview my pre-recorded presentation before it goes out to the audience?

Yes - wait approximately 10 minutes after the webcast is published and use the Preview URL

Yes - wait approximately 10 minutes after the webcast is published and use the Preview URL

-

Can my presenters be on a webcam?

Only if you upload a video Presenter Media file or import media from a previous webcast.  There is no option to record via webcam in Elite Presentations.

Only if you upload a video Presenter Media file or import media from a previous webcast.  There is no option to record via webcam in Elite Presentations or to use a webcam during the rollover to live audio portion.

Only if you upload a video Presenter Media file or import media from a previous webcast.  There is no option to record via webcam in Elite Presentations.

Can I use screen share?

Only if you upload a video Presenter Media file or import media from a previous webcast.  There is no option to record via webcam in Elite Presentations.

If a screen share is needed, you can record it in advance using Capture Clips - click here for PMXD or here for Elite Studio.

Only if you upload a video Presenter Media file or import media from a previous webcast.  There is no option to record via webcam in Elite Presentations or during the rollover to live audio portion.

If a screen share is needed, you can record it in advance using Capture Clips - click here for PMXD or here for Elite Studio.

Only if you upload a video Presenter Media file or import media from a previous webcast.  There is no option to record via webcam in Elite Presentations.

If a screen share is needed, you can record it in advance using Capture Clips - click here for PMXD or here for Elite Studio.

How should the Media Player on the audience console be configured?

Use the Audio version if you are recording over the phone or your Presenter Media is only audio

Use the Video option if you are using a video Presenter Media file or Importing Media from an event that has video/screen share/presenters on webcam

Click here for more information on using the Media Player

Use the Audio version if you are recording over the phone or your Presenter Media is only audio

Use the Video option if you are using a video Presenter Media file or Importing Media from an event that has video/screen share/presenters on webcam

Click here for more information on using the Media Player

Use the Audio version if you are recording over the phone or your Presenter Media is only audio

Use the Video option if you are using a video Presenter Media file or Importing Media from an event that has video/screen share/presenters on webcam

Click here for more information on using the Media Player

 

Distributing the Present URL to the Presenting Team

Once the webcast has been created, click on the Webcast URLs Webcast URLs.png to find the Present URL to send out to your presenting team.

Copy the link and add it to your email or appointment, along with the dial-in information.

The Present URL will be the same for recording the webcast, monitoring the live event, and rolling over to live audio (if doing a Sim-2-Live webcast).

Webcast URLs  list.png

 

Best Practices

When setting up a Simu-live or Sim-2-Live webcast, choose a duration.

Choosing a duration for a Simu-live event allows the correct duration to be displayed on the registration page before the event is recorded and published.  Once the webcast is published, the new duration will be updated to the duration of the recording, if necessary.

For Sim-2-Live webcasts, setting a duration ensures you have enough time for both your pre-recorded presentation and the rollover to live audio portion.  

Simu-live / Sim-2-Live webcasts must be recorded and published at least TWO HOURS prior to the scheduled start time. 

On the day of the event, the presenter console will automatically switch to live webcast mode two hours beforehand, so no changes can be made to your event during this time, including changing the start time, recording slides, checking or un-checking the Rollover to Live audio box, uploading elements to the storyboard, etc.

Once all the audio has been recorded / presenter media uploaded, the Producer must publish the presentation.

Make sure you are on the first element in the storyboard, so the system knows to start the webcast there.  We recommend publishing the presentation 24-48 hours before the set date and time of the webcast, so there is time to review the entire published recording.  The published recording is what the audience will watch during the live webinar.

If changes are made to the presentation after it has been published, the Producer will need to republish the presentation so the changes are saved.

Presenters can record and re-record as many times as needed, just remember to publish after the changes have been made.  

Note: The audio will remain attached to the slide/element it was recorded to, even when moved around within the Storyboard Organizer.

When recording the presentation, all presenters should be on a strong and stable Internet connection.

A stable high-speed Internet connection is strongly encouraged. Wireless connections if used must be stable and reliable. Congestion and excessive traffic in Wi-Fi connections can cause connectivity drops and technical issues during recordings, such as delayed slide transitions and choppy audio. Using a wired connection can help eliminate these issues if a stable wireless connection is not available.

When recording audio over the telephone, each element (slide, poll question, etc.) should have audio recorded to it.

If no audio is recorded, the system will automatically add 10 seconds of silence to that element during the publishing process.  During the live broadcast, the element will display for 10 seconds before moving on to the next element.

Every webcast must have at least one PowerPoint title slide uploaded AND audio must be recorded to that slide.

This is necessary in order for the presentation to play correctly.  The audio recorded to that slide can be silent (3-4 seconds minimum).

Note for uploading Presenter Media: When using Presenter Media, the pre-recorded audio/video of your presenters will automatically be attached to the first slide, therefore fulfilling this requirement.  If more than one slide is uploaded, slide timings must be added to all of the presentation elements. 

When recording in Elite Presentations, multiple presenters recording DIFFERENT slides at the same time is not supported.

The conference line allows up to ten people at a time so presenters can collaborate on slides.  Or presenters can take turns recording at different times.  

Simu-live Checklist

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