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ON24 Knowledge Center

Supported Browsers for the Audience - Flash

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This article lists the Supported browsers and bandwidth requirements for ON24 Flash-based webcasts.
Note to Safari Users: Apple has added an autoplay blocking feature to the Safari browser. A Play button will now display when launching the webcast. Attendees will click Play to view the webcast. Future visits to the ON24 domain will not be blocked.

Supported Browsers and Operating Systems

The following requirements and specifications are recommended to provide an optimal experience listening to/and or viewing webinars powered by ON24.

**Using the latest version is recommended

Microsoft Edge

IE 11

Chrome

Firefox

Safari

Windows 7

   

Windows 8

   

Windows 10

 

Mac 10.10x

   

Android 4.x

       

Apple iOs

     

**Running the latest version of the supported browsers is recommended. If an attendee is using an unsupported version, they may experience difficulty in viewing and hearing the webinar.

You can download the latest version of each browser by clicking on the icons below.


Flash Player

Platform Update: As ON24 begins migrating accounts over to HTML5, your webinars may continue to require Flash during the transition. Migrating from live Flash streaming to live MPEG-DASH streaming is a key component our migration to HTML5. We are underway with our beta program and having a lot of success with the initial group of customers. If you would like to participate in the live MPEG-DASH beta program, please contact your CSM for more information.

Flash is a streaming media player that will need to be installed in order to access the webinar. Attendees must have the latest version of Flash installed on their computer.

Click on the icon below to download the latest version of Flash Player for your webinar.

System Configurations

Browser Configuration

Must accept cookies and have JavaScript enabled. Click here to learn how to enable cookies in your browser.

Screen Resolution

1024x768 minimum

Processor (CPU)

1GHz or faster

RAM

512 Mb minimum

Bandwidth Requirements

Audio-based webinars

300 Kbps or greater

Video-based webinars (Webcam, Broadcast Video, etc.)

600 Kbps or greater

Audio + Screen Share

900 Kbps or greater

Video + Screen Share

1.5Mbps or greater

Signal Indicator

With the June 2017 Platform Release, we have added the option to display a signal indicator in both the Media Player and Slides widget windows for any streaming media. This indicator will help inform audience members if they do not have sufficient bandwidth to support the streaming media including presenter video, screen share, and video clips. Please contact your CSM if you would like to enable this feature in your account.

        

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