Skip to main content
ON24 Knowledge Center

PMXD Quick Start Guide for Presenters


Managing a Live Webcast from ON24 Platform Training Services on Vimeo.

This article reviews the features, layout, and system requirements of Presentation Manager XD.  This page is a visual-friendly quick reference covering every feature a presenter can use to manage a webinar.

Presentation Manager XD (PMXD) is ON24’s web-based application that manages the live presentation of a webcast and is built for the unique needs of the webinar presenter. It delivers innovative levels of presenter control in an easy-to-use graphical interface allowing presenters to focus on what they do best - presenting.


It's important all presenters meet the minimum system requirements.

Operating System:     

  • Windows OS: 7+ running latest version of Chrome, Firefox or Edge are preferred.  IE 11 on Windows 10 is also supported.
  • Mac OS: 10.10+ running or the latest version of Firefox or Chrome is preferred. 

Browser Configuration:  The browser must accept cookies and have JavaScript enabled. 

Screen Resolution: 1024x768

Connection: Wired connection (No Wi-Fi. Wi-Fi is prone to connectivity drops)

Connection Speed: 1 Mbps or faster (upload and download speed)


pmxd login.png
  • Use the Present URL to log in.  First Name, Last Name, and Email are required
  • Presenters may also choose a language using the drop-down menu.
Tip: As a general best practice be sure to close all unnecessary applications and clear your browser cache prior to logging into PMXD before each event. This will improve the speed and performance of your browser while ensuring you see all recent uploads and setup changes. For instructions on how to clear your cache, click here.

Main Window

The PMXD user interface has movable and resizable windows, so presenters can set up and alter the workspace over the course of the presentation to meet their unique needs.


The PMXD Main Window contains 4 sections:

1. Header

  • Contains the webcast title and the timer. The timer will begin once the webcast starts.

2. Storyboard

  • The Storyboard runs left to right along the upper part of the Main Window and displays all elements of the presentation. Elements can be a Slide, Video Clip, Poll Question, Poll Results or URL.
  • To create more space, presenters may hide the Storyboard by clicking the image icon.

3. Workspace

  • This is the open area where the windows and the Storyboard can be viewed and interacted with. The size of the Workspace depends on the size of the browser window.
  • Windows can be moved and resized within the Workspace.

4. Control Bar

  • Links in the Control Bar are used to open and close windows containing the presentation tools.
  • Links that don’t apply (e.g. Webcam for an audio webcast) will be disabled or grayed out.

Pushing Slides and Presentation Elements

The easiest way to push slides and presentation elements (poll questions, URLs, etc.) during your webcast is through the Live View window. Click the Live View link on the Control Bar to open the Live View window.



All elements of the presentation can be shared with the audience by clicking the Next arrow in the Live View window.

live marker

A red live marker will be added to the thumbnail in the Storyboard when that element is in the Live View window.


Additionally, clicking on an element in the Storyboard will add a Push To Audience button. Click the Push To Audience button to move the element to the Live View for the audience to see.

The best practice is to push the slides from the Live Window, however, if a presenter needs to skip over slides the Push to Audience button within the Storyboard would be ideal.


The Preview window is a personal preview, meaning that each presenter can have a unique item in the Preview window.

Slide Notes

Clicking on the View Slide Notes link located at the bottom left of the Live View window will open a Slide Notes Window showing the slide notes for that slide, as entered in the PowerPoint slide deck. The window is movable and resizable. The slide notes are read-only and cannot be edited. Clicking the View Slide Notes link again will close the Slide Notes window. Closing the Live View window automatically closes the Slide Notes window.


Pulse Check

Pulse Check allows a presenter to quickly assess audience participation and comprehension during a live webcast. With no setup required, the presenter asks the question verbally to the audience, and the audience responds thumbs up / thumbs down. Pulse check is meant to quickly gauge an audience and, unlike a poll, is not available in the webcast reporting.


Managing Q&A

You can receive and answer audience questions using the Q&A window during the live event. The layout of the Q&A window is very similar to an email client most of us use every day.


Adjusting Columns

Presenters can choose which columns they'd like displayed in the Q&A window by clicking the menu icon. By default, all columns will be visible.


Receiving Questions

As audience members send in questions, the questions will show up in the Inbox. If you want, you can then assign their priority in relation to other questions.

If the Q&A window is minimized while questions are being submitted, the presenters will see an alert in the menu dock to notify them that questions have been submitted from the audience. When the Q&A window is opened, the alert is cleared.


Answering Questions

To answer a question, you need first to select it. Once a question is selected the status column will display your name to inform the other presenters you are working on that question. The status of each question will automatically be updated as presenters begin selecting and answering questions. This will improve multi- presenter efficiency while avoiding multiple presenters working on the same question.

After you type in your answer, you can choose to:

  • Send a response directly to the individual using the Send button.
  • Send a response to all audience members using the Send to All button.
  • Display the question in the audience slide area using the Push to Slide Area button.

Once a question is answered, the text will appear in gray italics. You can choose to hide the answered questions using the Show / Hide Answered link at the bottom right of the question section.


Using Folders

An excellent way to organize questions is to move them into custom folders. For example, you may want to make a folder for each presenter or subject matter.

To add a folder:

  • Click on the ‘+’ button at the bottom of the folder menu. Be sure to give it a unique name.
  • Drag and drop questions into the folder.

Numbers Next to Folders

A number is displayed next to the folder indicating how many questions within the folder are unanswered.


Add Seed Questions

In some cases, you may want to create “seed” questions to prompt attendees to think of questions.

To add a question:

  1. Click on the Add Question button. This will bring up the Add Question window
  2. Enter your question.
  3. Click on the Save to Inbox button. This will add the question to the Inbox.

Using Team Chat

The Team Chat window allows you to chat with presenters and other team members. You can send messages to all presenters at once or chat privately with individuals.


Sending Messages
To send a chat message, type your message into the text entry section and click the Submit button or press the <Enter> key on your keyboard.

Choosing Who to Chat With
The Who's here section at the bottom of the Team Chat window will list all team members logged into PMXD for the webcast.

  • Clicking the All link (light blue) will send your message to all team members.
  • Clicking on an individual team member link will allow you to send a private chat to that person. When you receive a private chat the sender's name will be in red indicating it is a private chat.


If the Team Chat window is minimized, an alert will appear on the Control Bar letting you know that a new message is waiting.

Attendee List

attendee list

A list of the audience is available in the Attendee List. Click the Refresh List button to get an updated list of the audience. The number in the window header will indicate the number of attendees. The number may change when you click the Refresh List button as attendees log in and out of your webcast.

The attendee list can be sorted by Name, Company or Login Time by clicking on the column header. You can also block an attendee from viewing your webcast.


Starting & Stopping the Webcast *Producer only

Start Live Button

start live.png




Important:  A slide must be pushed after START LIVE is pressed in order for the webinar to be recorded and archived properly. Therefore, uploading a slide deck is required.

Presentation Manager XD is always in practice mode when not in Live mode.   Presenters may begin practicing for the webinar at any time.

15 Minutes Before Start

Fifteen minutes before the webinar, the Start Live button will turn green, to alert presenters the audience console is open. During this time, the audience will see what is in the Live View window. We suggest pushing an opening slide into the Live View window for the audience to see while waiting for the webcast to begin.

The audience will be listening to lobby music while waiting for the webcast to begin.  The audience will not hear the presenters until Start Live is pressed.  Do not advance slides during the 15-minute lobby time, as the audience will see the slides advance.

Starting the Webcast

To start the webcast, presenters will first need to join the webcast using a telephone, webcam or PC microphone.

Up to 10 presenters are supported.

Those logged into PMXD under the Producer role have access to click the Start Live button.  Clicking this button will start the webcast.

After pressing the Start Live button a confirmation popup window appears. Clicking OK will send the live audio stream to the audience and start recording your presentation for On-Demand access.


End Webcast Button

end webcast.jpg

end live webcast

Those logged as a Producer role will press the End Webcast button once the webcast has reached its conclusion.

After pressing the Stop Live button you will be presented with a confirmation pop-up window.

Clicking End Webcast will disconnect the presenters from the live audience stream and stop the recording.  In approximately 30 minutes, the webcast will be available for on-demand viewing via the Audience URL.

Note:  For live webcasts, the event will automatically conclude 30 minutes after the scheduled stop time. For example, a webcast with a scheduled duration of 60 minutes will automatically end after 90 minutes.

If the Producer accidentally clicks the End Webcast button, the webcast cannot be restarted.  If this occurs, please call the Emergency Support line immediately at +1 720-465-8620 (US / Canada)  or +44 03-014-7123 (EMEA).


Other free/un-gated ON24 Webcast Elite and other platform content is available at
  • Was this article helpful?